We have daily Health and Safety checks on staff

If we are feeling ill, we reschedule all clients and get rapid tested

If clients are feeling sick we ask them to reschedule.

We sterilize all non one-use items as well as the tables and chairs between each client.

Masks are NOT MANDATORY during services and shopping in our retail space, but if you would like to wear one, or want us too, please ask! We are here to make everyone feel comfortable.

We require 48 hours notice for appointment cancellations.

We set aside your appointment time just for you. Appointments are in high demand and your advance notice allows us to book in another client

Every Appointment that we reserve for you is a time we value highly. Every person who books at The Beauty House is responsible for their own appointment times as we send out text & email reminders.

If you need to reschedule or cancel, you can do so by calling/texting/emailing us, or you can go to your Fresha Account to cancel within 48 hours of your appointment.

If you are sick or have a family emergency, we do understand, but please contact us.

We will have 50-100% No-Show Fee (50% for the 1st time, 100% if there is a 2nd time) for ALL No-Show Appointments. If you NO-Show more then 1 time, your online booking will be blocked until fees are paid in full.

Two or more No-Shows will result in the cancelling of all future appointments. Please remember that we are a small business which relies on you to show up to your appointment.

Yes! You can purchase a gift certificate any time of the year using the link at the top of our website

You can change an appointment by logging into your fresha account if you created one when you booked your appointment

Otherwise you can change your appointment by contacting us - the quickest way to get a hold of us is to text or leave us a voicemail.

We have been, and will continue to be an advocate for clean services here in Sidney. We have taken this seriously from day one. We use medical grade sterilizers on our tables, chairs and our stainless steal implements. We have always used one-time-use files, buffers, e-file bits, and will continue doing so. We have a dual sterilization for stainless steel implements by putting in a high-grade medical sterilization liquid and then rinsing and drying. We then put the tools into our high heat autoclave, after cool down we but the tools in a sealed sterile pouch to ensure no possibility of cross contamination.

We have discounted services available with our Junior Nail Technicians. This is for Vanessa, Isobel and Laura. Brette and Nici are full price services.