At The Beauty House, we value every appointment as it represents your time and our commitment as a small business. Each guest is responsible for their own appointment times. To help you remember, we send text and email reminders.If you need to reschedule or cancel, please contact us via phone, email, text, or your Fresha account at least 48 hours before your appointment. This allows us to offer your spot to someone on our cancellation list.
We understand that unexpected situations can arise, and we appreciate you letting us know as soon as possible. Thank you for helping us run a smooth and welcoming salon experience for all our clients!
Please consider our time.
Policies
Please allow at least 48 hours notice if you need to cancel your appointment. Cancellations made with less than 48 hours notice will incur a 50% charge of the service price. No-shows will be charged 100% of the scheduled service.
We appreciate your understanding, as this policy helps us respect the time of all our clients and support our small business.